Privacy Policy
7gl Online Casino

1. Overview

7gl ("we," "us," or "our") is committed to protecting the privacy and personal data of all Filipino players who use the 7gl online casino and sports betting platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

This Privacy Policy applies to all personal data collected through the 7gl website at 7gl.app, any associated mobile applications, and all communications between you and 7gl, including live chat, email, and promotional messages. By using the 7gl platform, you consent to the data practices described in this policy.

7gl acts as the personal information controller for all data collected through the platform. We take our obligations under Philippine data privacy law seriously and have implemented appropriate technical and organizational measures to safeguard your personal information.

2. Data We Collect

7gl collects the following categories of personal data from registered players and platform visitors:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., PhilSys ID number, passport number, driver's license number).
• Contact Data: Philippine mobile number, email address, and residential address (including city, province, and postal code).
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank, or other approved banks), transaction history, deposit amounts, withdrawal amounts, and account balances.
• Gaming Data: Game history, wagering activity, bet amounts, win/loss records, session durations, and responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages visited on 7gl.app, features accessed, time spent on the platform, click patterns, and navigation paths.
• Communications Data: Records of live chat conversations, email correspondence, and any other communications you send to 7gl support.
• KYC Verification Data: Copies of identity documents, selfies or photographs submitted for identity verification, and proof of address documents.

3. How We Collect Your Data

7gl collects personal data through the following means:

• Direct Collection: Information you provide when registering your 7gl account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the 7gl platform, including through cookies, web beacons, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners during transaction processing.
• Regulatory Sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with compliance obligations, including self-exclusion registers.

4. How We Use Your Data

7gl uses your personal data for the following purposes:

• To create, verify, and manage your 7gl account.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment methods.
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations and Philippine law.
• To provide customer support via live chat and email.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To enforce our Terms & Conditions and other platform policies.
• To administer bonuses, promotions, and loyalty programs.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts.
• To send you marketing communications about 7gl promotions and new games, where you have provided consent to receive such communications.
• To improve the 7gl platform through analysis of usage patterns and player feedback.
• To comply with applicable Philippine laws and regulatory requirements, including PAGCOR reporting obligations.
• To administer responsible gaming tools, including deposit limits, self-exclusion, and cooling-off periods.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 7gl processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR regulations, Anti-Money Laundering Act (AMLA) obligations, and age verification requirements.
• Legitimate Interests: Processing for fraud prevention, platform security, and improvement of our services, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Sharing Your Data

7gl does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your identity and age in compliance with PAGCOR requirements.
• Fraud Prevention Partners: Anti-fraud and anti-money laundering service providers who assist 7gl in detecting and preventing illegal activity on the platform.
• Technology Service Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory obligation.
• Legal Advisors: Legal counsel and professional advisors, where necessary for the conduct of legal proceedings or regulatory compliance.

All third parties with whom 7gl shares personal data are required to handle that data in accordance with applicable Philippine data privacy law and are prohibited from using it for any purpose other than those specified by 7gl.

7. Data Retention

7gl retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• KYC verification documents are retained for a minimum of five (5) years following account closure.
• Communications data (live chat logs, email correspondence) is retained for a minimum of two (2) years.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, 7gl will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Data Security

7gl implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7gl platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of the 7gl platform.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and unauthorized access attempts.

While 7gl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7gl will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

9. Cookies & Tracking Technologies

7gl uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. The following types of cookies are used:

• Essential Cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Analytics Cookies: Used to collect anonymized data about how players use the 7gl platform, helping us improve performance and user experience.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content, where you have consented to receive marketing communications.

You can manage your cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect the functionality of certain features on the 7gl platform. Disabling essential cookies will prevent you from using the platform.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7gl:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data 7gl holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact 7gl's Data Protection Officer via the support email listed in Section 13 of this policy. We will respond to all verified requests within fifteen (15) business days in accordance with the Data Privacy Act of 2012.

11. Minors

The 7gl platform is strictly for persons aged 21 years and above. 7gl does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the relevant authorities as required by PAGCOR regulations.

If you are a parent or guardian and believe that a minor has registered on the 7gl platform, please contact our support team immediately via live chat so that we can take prompt action.

12. Changes to This Policy

7gl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where reasonably practicable.

The most current version of this Privacy Policy will always be available at 7gl.app/privacy-policy. The date of the most recent revision is indicated at the top of this page. Your continued use of the 7gl platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact 7gl's Data Protection Officer. We are committed to resolving all privacy-related enquiries promptly and transparently.

You may reach our Data Protection Officer by email at: [email protected]

We aim to respond to all data privacy enquiries within fifteen (15) business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.